How to install and activate Neve Pro
If you just purchased Neve Pro and you are wondering how to activate it, below is a video that should help.
Check out this video
In case you can't access the video, you can follow the steps below.
1. Install the Neve theme, using these instructions.
2. Go to ThemeIsle store and insert your credentials.
3. Access the Purchase history, scroll down and find Neve Pro ( Plugin ).
4. Click on the Download button to download the archive.
5. Navigate to Dashboard > Appearance > Plugins.
6. Click on Add New and upload the Neve Pro ( Plugin ) .zip, then click on Activate.
7. The license key is usually activated by default. If it's not, you can manually activate it. Click on it in the Themeisle store.
8. Go to Neve > Dashboard > Welcome and paste the license key.
Troubleshooting activation errors
"License Already Active" error on a new site
If you see a License Already Active error when activating Neve Pro on a new site, the most common cause is a corrupted or outdated plugin ZIP file downloaded previously.
📝 Note: Neve Pro licenses support unlimited activations, so you do not need to deactivate the license on other sites before activating it on a new one.
To fix this error, follow these steps:
- Log in to the ThemeIsle store with your credentials.
- Go to Purchase history, find Neve Pro (Plugin), and click Download to get a fresh copy of the plugin ZIP.
- In your WordPress dashboard, go to Plugins > Installed Plugins, deactivate Neve Pro, then click Delete to remove it.
- Go to Plugins > Add New, upload the freshly downloaded Neve Pro ZIP, and click Activate.
- Go to Neve > Dashboard > Welcome and re-enter your license key if prompted.
After completing these steps, the activation error should be resolved. If the issue persists, contact support for further assistance.