Fix: PPOM Pro feature still locked after license activation

If a PPOM Pro feature is still locked even though your license is active, go through this checklist:

Before you troubleshoot a locked feature, make sure both the free PPOM plugin and PPOM Pro are installed and active on your site.

1. Confirm that your PPOM Pro license is activated.
2. Identify the exact input, setting, or addon that is still locked.
3. Compare that feature against the tables in the PPOM Free vs Pro comparison:
   • If the table says Yes, the feature is included in all Pro plans.
   • If the table says Plus & VIP or VIP, the feature is not included in Essential.
4. Check your active PPOM plan in your Themeisle account dashboard or in your store purchase details.
5. If your current plan does not include that feature, upgrade from the PPOM pricing and upgrade page.

If the feature is marked as Yes in the Pro column and is still unavailable after checking the items above, review the PPOM Troubleshooting guide for additional steps.