Account & Billing

Most Read

How to activate my license keyWhy do we recommend a yearly membership?How to manage your website licensesHow to cancel my subscriptionHow To Update or Remove Payment DetailsWhy Is My License Key Invalid?Cannot log in / How to access your accountHow to request a refund

Account & Access

• Cannot log in / How to access your account
• How to Add Multiple Emails in your Themeisle account?
• Managing Multiple Subscriptions
• How to request deletion of your ThemeIsle account and personal data
• How to reset the password of the ThemeIsle account
• What to do after I purchase a product from Themeisle?

Licenses & Activation

• How to activate my license key
• How to Fix cURL Error 6 When Activating a License Key
• How to manage your website licenses
• How domains are counted by our license checking system
• Reactivating the license key after upgrade
• Why Is My License Key Invalid?

Payments & Invoices

• How To Update or Remove Payment Details
• How to pay with PayPal
• How to Pay by Bank Transfer
• How to download my invoice and receipt
• How to add your company details at checkout
• VAT ID doesn’t work
• Troubleshooting Checkout and Purchase Failures

Subscriptions & Renewals

• How to manually renew your plan or subscription?
• How to cancel my subscription
• How to request a refund
• Why do we recommend a yearly membership?
• Understanding Renewal Pricing
• Unrecognized or Unexpected Charges
• Subscription Status After Payment Processor Transition
• How to upgrade my subscription
• What happens if I do not renew my subscription

Developer Tools

• How to Connect to the Themeisle Composer Registry