How to activate your license key
Our Pro themes and plugins come with a license key, a license which you will find in your accounts Purchase History next to the theme.
To activate the license key for your theme/plugin, follow these steps:
2. After activation, navigate to Settings->General and scroll down until you see the theme or plugin license input.
For Neve Pro, the license key field can be found in Dashboard -> Appearance -> Neve Options -> Neve Pro tab.
3. Insert the license key into the field and click Activate.
4. To make sure that your license key was properly activated, check its status.
For Neve Pro
Also, the site where you are trying to activate it should be displayed on your ThemeIsle account, Manage your domains section.