The customer has not received the payment confirmation email

Description: I haven't received the confirmation emails after purchasing the plugin.


What happened?

Afer having purchased WP Full Pay you didn’t receive the payment confirmation email from us.

How to solve?

License recovery

You can recover your license, and download the plugin by visiting our License recovery page.

You just have to enter the email used for your purchase:



You’ll receive an email with the license code and the link to download the plugin.

Customer portal

You can log in to your Customer portal to access the license code, and to download the plugin.

Since you haven’t received the payment confirmation email, you have to reset your password:


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