Cannot log in / How to access your account
First of all, thank you for choosing our products. Here is what to do to log in to your account.
Basically, after the purchase, you should receive an email with your login details (please check the SPAM inbox as well).
If you have not received our email yet, probably you use a custom email address and sometimes the connection between servers is not the best and you should try to reset your password here: https://store.themeisle.com/account/purchase-history/ and click on "Forgot password" link.
If you still don't receive the email with your login details, we can still help you, contact us using the Presales & Partners button here https://themeisle.com/contact/
Question: "I received the email, but after I try to log in, it doesn't let me log in with my email and password. What happened?"
Answer: Sometimes it happens because of the browser cache. Try deleting browser cache/history and then reattempt. You can also log in to a different browser.